Box Technologies, the UK provider of customer interface technology solutions, has been appointed by SPAR as its preferred hardware supplier. As a result Capper, one of six distribution companies for the SPAR chain utilised Box's expertise to upgrade and develop its new EPoS system, within 400 stores nationwide.

As Capper's existing EPoS solution was being discontinued, Box Technologies produced a bespoke solution, providing an integrated retail hardware solution, which would take the clients retail technology in-store, to the next level.

Dave Dooley, Sales & Marketing Director at Box Technologies, said: "Within the convenience store sector, footfall and length of time in store are crucial; by making the whole shopping experience a pleasant one for time-poor customers, who want to be able to shop quickly and easily, this provides opportunities for the retailer to maximize up sell opportunities, prompt return visits etc. The brief was to upgrade the existing customer interface hardware and software in the most visually appealing way, to provide a complete solution for their in-store retail technology, whilst ensuring efficiencies in-store for the customer, but also store personnel".

Having worked with SPAR since 2007, Capper briefed in Box Technologies - with the reassurance of working with a leading company in customer interface technology solutions, who would be able to develop a solution that would give SPAR the technology it needed, married with an attractive layout, look and feel within its stores. Box Technologies' pre-sales consultancy and account Management team liaised with Capper to fault find the existing platform, identify key technical specifications and site audits in store and provide ongoing support, at every stage of the process both pre- and post-installation.

The total solution provided by Box Technologies incorporated the Toshiba WILLPOS B10 modular EPoS system, including Scanners, Cash drawers, Printers and bespoke SpacePoles. The counters work around a modular configuration and other solutions were integrated as part of the total in-store solution.

Mike Harris, Capper's EPoS Manager said: "As part of the roll out, 60 stores are already up and running with more to follow and the total solution provided by Box Technologies has proved to be a tremendous success. In fact, it's been such a success that stores that don't have it yet are constantly asking when their store will be receiving the new platform. Our operators love it because it's high-tech yet user friendly. It looks good and it works. Thanks to Box, their maintenance costs have been reduced considerably as has the need for call outs. Box didn't just come up with standard answers or stock solutions, they were incredibly flexible. They were prepared to think creatively, providing bespoke space poles as part of the system and they are a great success. Feedback has been excellent, with stores reporting increased and accelerated footfall."

Über TOSHIBA TEC Corporation

TOSHIBA TEC Corporation verantwortet das Management von Produktplanung, Marketing, Vertrieb, Servicedienstleistungen und Absatz von POS-Systemen, Kassen, Waagen, Barcode-Druckern, Peripheriegeräten und Software-Informationssystemen in Europa, dem Nahen Osten und Afrika. Als Anbieter von Komplettlösungen bietet TOSHIBA TEC Europe ein umfangreiches Leistungspaket, das neben der Kundenberatung und Systemdesign auch Installation, Betrieb und Wartung der Systeme umfasst.
TOSHIBA TEC Europe hat seinen Firmensitz in Brüssel/Belgien und besteht aus drei Divisions: Retail, Auto-ID und Services.
TOSHIBA TEC ist ein eigenständiges Unternehmen innerhalb des Toshiba-Konzerns, dem siebt größten Hersteller elektrotechnischer und elektronischer Geräte. Am Umsatz gemessen steht der Konzern weltweit an 91. Stelle. Toshiba ist ein international führender und innovativer Anbieter von Hightech-Produkten, der verschiedenartige elektrotechnische und elektronische Geräte herstellt und vermarktet. Dazu zählen Informations- und Kommunikationssysteme; digitale Konsumgüter; elektronische Geräte und Komponenten; Energiesysteme einschließlich Nuklearenergie; Industrielle und soziale Infrastruktursysteme; sowie Haushaltsgeräte.
Toshiba wurde 1875 gegründet und operiert heute mit einem globalen Netzwerk von mehr als 740 Unternehmen. Weltweit 204.000 Mitarbeiter erzielen 2009 einen Jahresumsatz von 68 Mrd. US Dollar.
Weitere Informationen über die POS-Systeme, Kassen, Waagen, RFID-fähige Barcode-Drucker, Peripheriegeräte und Softwarelösungen für den Einzelhandel und für Auto ID von TOSHIBA TEC oder zu einem Vertriebspartner in Ihrer Nähe erhalten Sie unter unter der Telefonnummer +49 (0)2151 / 838-01 oder auf der Website von TOSHIBA TEC unter www.toshibatec-eu.de.

Pressekontakt:

TOSHIBA TEC Europe Retail Information Systems S.A.
Niederlassung Deutschland
Susanne Hamke
Europark Fichtenhain B 15
47807 Krefeld
++49 (0) 2151 / 838-189
++49 (0) 2151 / 838-109
E-mail: shamke@toshibatec-eu.de

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